ABOUT US

© 2016-2018 Plum Street Strategy, LLC

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Plum Street Strategy is a boutique consulting firm specializing in e-commerce and customer experience solutions.

SERVICES

STRATEGY

Analysis and expertise to help you make smart decisions.

E-COMMERCE

Conversion funnel optimization, omnichannel integration, business management.

ORG DESIGN

Organizational structure, job descriptions, resource planning.

PRODUCT MANAGEMENT

Product planning, road maps, business analysis. 

MARKETING

SEO, SEM, email, retargeting, affiliate, catalog, channel attribution.

VENDOR SELECTION

Needs assessment, vendor evaluation, RFPs, scorecards.

USER EXPERIENCE

Usability, customer experience, heuristic evaluation, testing.

OPERATIONS

Order management, call center, warehousing & fulfillment.

ANALYTICS

Google Analytics, Adobe Analytics, dashboards, data visualization.